For a couple we are looking at 28+ which unless you are born with a silver spoon is very expensive. Just be ready to show your card to the train staff . Note that the fare allows unlimited bus journeys within an hour.. Our contact details are at the bottom of this page. The maximum group size is four adults and four children. Oyster cards are accepted all over London on the bus, London Underground, London Overground, DLR, TFL Rail, National Rail, Thames Clipper riverbus, and even the IFS Cloud Cable Car. The most obvious difference is that it comes pre-loaded with credit to save you the hassle of having to load it on yourself. You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL You may also be eligible for free or reduced rate travel facilities. Rail Staff Travel (RST) provides rail staff travel facilities for eligible Active and Retired Employees of the rail industry and eligible family members. Please note that you will still need to submit an XX32 form as usual. Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). Check Cardiff Queen Street departures and London Waterloo arrivals in train timetables provided by UK railway in real time on Trip.com. For children aged 18 or over (may additionally be used for dependants age 16-17 at RST's discretion). Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. But remember that you have to pay a 7 deposit for each new card, and you can't use that money for fares, so if you want to load 15 credit on to each card then you'd have to pay 2x22. So youll need zones 1-5. Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. Other countries might call them a metro pass or travel smartcard. Once you've completed the application form, send it to Staff Travel who will authorise the application and forward it to Irish Railways. They need to take their Oyster photocard to a Tube station with the authorised application form and ask a member of staff to set the privilege discount. A temporary arrangement was put in place in 2020 to allow the discount to be renewed after 30 June 2020 on presentation of both the old and new Staff Travel Cards. Travelling from Rainham or Upminster? From my local train station in zone 2 it takes about 30 minutes to get to London Bridge and the journey requires changes. Check out our Visitor Oyster Card page for a full comparison of Visitor Oyster cards vs regular Oyster cards. If you want it delivered abroad then you will have to buy a Visitor Oyster card instead (which is explained in greater detail on our Visitor Oyster card page). Until the border control process has been agreed, this route will require a change of train in Brussels. If you have any other queries please do not hesitate to contact RDG at: The Rail Delivery Group. I suppose it is common sense to think that if you tap the same card down twice then it will charge you twice, but it doesn't work like that. You can do, but you need to register the card with TFL first (maybe you did that already when you bought it). Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. The 9 year old will travel for free, and if it was me I would just get the 11 year old three 1-day travelcards, but you could get them an Oyster card and have the 'Young Visitor Discount' applied to it. If the total for all your individual journeys doesn't reach that cap then you'd pay for the individual journeys instead. Note this only applies on off-peak hours, so you'd better avoid travelling on Monday to Friday between 6:30-9:30 and 16:00-19:00. . Staff Travel will post your replacement passes to you. Important information for allInternational Travel facilities When you get the authorised form back from Staff Travel, take it to any Tube station with your PTAC and ask a member of staff to set the privilege discount on your Oyster card or Oyster photocard. Ask us a question Oyster cards can be a bit confusing until you get the hang of them, and were happy to answer any questions you have about how they work and how much they cost. Find out if you are eligible for travel passes when you retire. The Oyster Card is designed for sale to persons having their permanent residence outside the UK. 1/3 off most rail travel. If you run out of credit on your Visitor Oyster card, it's easy to top it up at: If you'd like to cancel your Visitor Oyster card before you've used it, you can ask for a refund by emailing [email protected]. As soon as your card hits its one-year anniversary the system will automatically change the 7 deposit into 7 of credit, which you can then either claim back or use for fares. You do, yes - city-guide.london/transport/contactless-cards.php, Lorraine We are visiting London for 3 days sun until Tues 4 adults 2 children age 9 and 11arriving at Paddington staying near tower is it worth getting oyster cards if so can we buy at Paddington station when we arrive, Staff Hi Lorraine, assuming you're from the UK the adults are better off just using their contactless bank cards because they have the same fares as Oyster, but you don't have to pay the extra 7 deposit on top for each new Oyster card. Use this form for RST to issue you with approval to have the priv discount set on your Oyster Card. Once the fourteen consecutive days are over any credit left on the Oyster card will still be there, but it will revert back to charging adult fares again. This caps the price at the same rate as a weekly travelcard. Using an Oyster card on the train is easy. You can also purchase a one-day bus-only pass from Tube stations. Contact Details Phone 0343 222 1234 Website tfl.gov.uk Please also note that, at present, RST Online Smartcards are only available to employees. > Compare Oyster with travelcards and contactless. Unfortunately the computer has no way of knowing you did this because you dont have to pass through any barriers when changing trains at Stratford so it will continue to charge you for zones 1-6 regardless. So, which zone travel card applied for me? 7 August would be 07/08. This can actually be quite handy. For guidance on eligibility of family members. If youre travelling at totally different times then two people can share one card provided that they each have it in their sole possession for the entire journey. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. Regards Kim. Employee permanently no longer able to travel due to illness, incapacity or other reason, Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing forcancellation. It will take less than five minutes to buy an oystercard on arrival. The privilege discount for retired staff can only be set on a standard Oyster card. If it didnt work then try taking it out of your wallet and holding it flush with the reader. Once you go past the end date the travelcard will be dud, but dont throw away the empty Oyster card because you can still load another travelcard or some pay-as-you-go credit onto it later. The Oyster daily cap might work out cheaper than buying a 1-day travelcard, but when you factor in the extra 7 deposit then it actually works out more expensive. North Greenwich Unfortunately it only runs from Monday to Sunday, and not any other combination of days, so if youre here from Wednesday to Tuesday, for example, then youll just get 7x daily caps instead. Skip to site navigation Skip to page . Refunds & replacements; You can't get a refund for any credit on your Visitor Oyster card if it's lost or stolen. If you try and share one Oyster card between the two of you then you could be done for fare evasion. The number allocated to you depends on eligibility, based on your employment terms and conditions, and your pay band (grade). so you will need an Oyster card, Travel card or use contactless payment. However, what if I use the Oyster card three times for trips from Zone 1 to 2 during a single day and have just exceeded the daily cap of 7.70. Children under 11 also travel free on Tube, DLR, London Overground, Elizabeth line and some National Rail services when accompanied by a fare-paying adult (up to four children per adult). Add your discount to an Oyster card. Note that not all privilege discounts can be set on all types of Oyster card/photocards (see below). If your partner's Nominee Oyster card stops working, you will also need to write to Staff Travel and provide proof that your nominee still lives at the same address as you. If that doesnt work then youre probably out of credit. You need to complete an STCapplication and send it to Staff Travel at least 20 working days before you need it. Contact Details Phone 0343 222 1234 Website tfl.gov.uk If the start date is another day, the ticket can only be purchased after noon on the previous day. Lots of tourists tap their Oyster cards down twice making the perfectly reasonable assumption that it will subtract two fares, but the system doesnt work like that. David I have a question about daily caps. Contact your local council to find out more. Book train tickets from Rochester to Durham that meet your requirements most from train timetables. For you to upload passport style photos of yourself and eligible family members. If youre a foreign visitor coming to London for just one day then youre better off with a travelcard. Adrian Is there a way of seeing how much credit I have on my Oyster card without checking at a station? National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. If you order a large number of coupons, RST may request an outline itinerary to justify the application. Adding the priv discount does not affect any credit held on the Oyster card. Most National Rail trains within London can be boarded after 9.30 AM on weekdays and any time during the weekend. This allows children to get 50% off the adult Oyster fare for fourteen consecutive days. She can't use that money to pay fares, though, so you'll have to add some more credit on top. If they are not in receipt of leisure travel facilities as yet then please submit the relevant form(s) in the, For use when encountering issues when registering with RST Online, Please complete this form only when requested to do so by RST. But the easiest thing to do is to not bother with a travelcard at all, and just load some credit onto your Oyster card. During the period your ticket is valid, you do not need to travel continuously; you can make any number of journeys up to midnight the next day. Jobcentre Plus Travel Discount. You just have to ask a member of the TFL staff inside a station (you can usually find one standing by the ticket barrier). It's valid for travel on the Underground, overground, DLR (docklands light rail), TFL rail, Emirates airline, and some trains. john Sweeney Where can purchase i an oyster card for adults before travelling to london on holidayand how much will it cost, Staff Hi John. The credit never expires, so you can carry on using it the next time youre in town. Bank Holidays). Please note that you will still need to submit an XX01 form as usual. The Oyster card was launched in 2003 with the facility to hold season-ticket Travelcards, accepted on both London Underground and National Rail services. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website, Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, Articles of Association of Rail Delivery Group Ltd, Rail Staff Travel, PO Box 72071, London EC1P 1JD. ie. Rail said that . If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. So, if: then you must not submit this form online. The amount of credit that you need will obviously depend on how long youre staying for, and where youre planning to go, but here are some tips for visitors: Unless you fly in from Heathrow (zone 6), you will probably spend the majority of your holiday inside zone 1 (the touristy bit). You need to applyevery time you need a new Priv-rate or reduced-rate Season Ticket. most people just need the daily cap for zone 1, which covers the central touristy bit of london. Yes, Penge East in zone 4, so youll be paying the price for zones 1-4. Patrick Hi there. Retired Staff Travel Card application and conditions of use. We need this data so that we can contact you and verify your identify should we need to. Is it a good idea to pre order an Oyster travelcard? IFS Cloud Cable Car & Thames Clipper You can pay for a ticket on the cable car and Ubers Thames Clipper by touching your card down on the gate, in exactly the same way that you do for the buses and trains. . Your Visitor Oyster card is accepted on the IFS Cloud Cable Car. If your Retired Staff Oyster card, PTAC or Staff Travel Card is lost or stolen, contact Staff Travel to report the loss. Pre-booking time 3 months. At this point it will all start to get extremely confusing if you tap down twice at the same station within 2 minutes then you will be charged a same station exit which is 1x maximum fare (from your station to the end of the line). Once you know which zones youll be travelling through each day, look up the daily cap for those zones on this page. After 0930, get Zone 1-6 off-peak Travelcards for the same price. If you select Ticket Office you will besent aSeason Ticket authorisation form, you must take thisto a station booking office to purchase the ticket. Smartcards on National Rail The symbol used on smartcards issued by National Rail train operating companies Contactless smartcards are being progressively introduced as an alternative option to paper ticketing on the National Rail system of Great Britain. Get 1/3 discount on off-peak pay as you go travel. Important: you have to pay a deposit of 7 the first time you buy an Oyster card, and you cant use that money for fares. Please only use the below forms if you have already received your registation details. Not sure what zones I will be in. The 5 you paid for your card won't be refunded. Using free and privilege tickets on National Rail services and Stena Line are subject to restrictions. Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services. Does the cap change? Forgotten password. You can also purchase a one-day bus-only pass from Tube stations. The names on the International Travel Documents must match the names on your passports. Contactless. All of our pages can be reached by using the navigation links on the right. Eejay I've got an Oyster Card and I live on the Isle of Wight. If it worked correctly then the correct fare will be deducted from your card and the gate will open automatically. If youre travelling together then definitely not each person needs to be in possession of their own card. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . For other queries, you should find the information on our website, or you can e-mail us as below. But either way you should still be able to top the Oyster card up with some more credit. Retired Staff Dependant aged 16 and over PTAC annual reissue application form. I will arrive at Heathrow on Friday May 27th and depart London Monday May 30th. Many Thanks! Changes to or from a non-UK addresses should be notified by email or post, For use to verify employee and spouse/partner data where requested by RST. You can't really say you've been to London without experiencing both of those! If you want to pay the bus cap (which is the cheapest one) then youll have to stick with the buses all day. Can I recharge them? Live train status of trains from Cardiff Queen Street to London Waterloo. Annual Gold Card discounts. Dans un premier temps je ne sais pas si je dois . Note: Your child must be with you when you do it (up to a maximum of four children per adult), and the member of staff may ask for proof of age. You only have to tap down again once you leave the station at Wimbledon. Applications for coupons must be made at least 3 weeks before your outward travel date. Smartcards will be sent via First Class post and you will receive confirmation when your smartcard has been ordered, you will also be able to see when the card is available for use in your RST Online account. You will be able to purchase your season ticket via RST Online and have your season ticket loaded onto your smartcard. Robert Schultz My plans are to visit London. This can be a TOC specific smartcard with a photo incorporated, a 2021/22 Rail Staff Leisure Card or a BTP Warrant Cardand you will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. Details of how to contact each TOC can be found on their websites. I am planning a visit tomorrow and my friend and I are travelling from Richmond to Wimbledon. To replace lost or stolen nominee or dependent children passes, call to report the loss then complete the lost/stolen replacement application form and send it to Staff Travel. I have loaded an Oyster card with 20. 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