If you're having difficulties logging in, contact the Frequent Flyer Service Centre. Some countries or regions outside Australia require bookings to be made 14 days or more in advance. Can I set my own Travel Money low balance alert amount? Still both big bodies of water and long way between airports but they are different in magnitude. To view these offers visit ourBonus Pointspage. How do I apply for and activate Qantas Travel Money? Designed for small to medium businesses. New cards only. Membership and points are subject to theterms and conditionsof the Qantas Frequent Flyer program. Returns Delivery. A joining fee may apply. Options for mobility and medical assistance and first-time flyers. If you're having difficulties logging in, contact the Frequent Flyer Service Centre. Ways to check-in for your flight including online and on your mobile. For urgent matters only, use the below form to send us an enquiry. How does the Apple Pay experience compare to using my plastic card? Points Plus Pay is not available for Classic Hotel Rewards. Refunds will be for the product price only (not including any delivery charges) and will be processed within 14 days of successful lodgement. Get the latest flight sales and travel reviews straight to your inbox. Contact Qantas Holidays on 13 70 66 to make your holiday arrangements and redeem your gift voucher. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. interact with our community. Someone in the media needs to "call them (Qantas) out" on this. Log in or Join now How to earn points Earn points Explore all the ways you can earn Qantas Points. How do I book discounted companion fares? Can I apply for and activate Qantas Travel Money if I have a foreign passport? For the most up-to-date information, including opening hours, see individual lounge pages. Qantas. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Enjoy exclusive benefits across our lounge network. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Make the most of your Qantas Frequent Flyer membership with benefits in the air and on the ground. Remember details LOG IN For your security you will be logged out of the secure Frequent Flyer pages if there has been no activity for 25 minutes. third Avoiding waiting on hold, here are some recommended links: See your flight, hotel, car hire and other bookings with us. How do I set up my Qantas Premier card on Apple Pay? Compare that to just 13,125 Qantas points on the same Emirates trip under the EK flight number and you can appreciate why savvy Qantas Frequent Flyers make sure they look for and book that QF8xxx flight. Does the card come with Mastercard Contactless? Quotes must be confirmed/booked during the promotional period. There is a non-refundable $30 annual fee for opting-in. ''Available for delivery within Australia only, subject to availability. Will a Statement Instalment Plan affect my interest-free days on my purchases? Earning points couldnt be easier. Membership and points are subject to the Qantas Frequent Flyer programTerms and Conditions. Request wheelchair assistance. When will I receive my bonus Qantas Points? Why did my friend get an offer for a specific store and I did not? Can I link an additional card to Card Offers? Contact Us FAQs Product Recalls & Safety Notices. In addition to the total holiday points earn, each Frequent Flyer member will also earn Status Credits and Qantas Points with every eligible Qantas Holidays flight. Transfer points to an eligible family member. Can I request to have my membership details updated via email? Request wheelchair assistance. Haven't found what you are looking for? Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Do I need to have an active internet connection for Apple Pay to work? Most Digital Gift Cards will be delivered via email within 30 minutes following your successful order placement, however, please allow up to 2 business days. How can I get the most out of my Balance Transfer? Given the high volume of travellers passing through the Hamad International Airport during my visit (right in the middle of the Qatar . Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. Can bonus Status Credit help me acquire or maintain Platinum One membership status? Discount applies when using points only and ends 11.59pm (AEDT) 31 January 2023 unless sold out prior. Download our free online tools for individuals with dexterity limitation. Can I pay off my Statement Instalment Plan early? It may not display this or other websites correctly. Shopping. How do I update my address or personal details? Travel and partner special offers available exclusively for our members. ~ Customers in the USA who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialling 711, 24 hours a day, seven days a week. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Qantas Frequent Flyer Earn Category tables, Temporary pause on physical Qantas Frequent Flyer card and kit distribution, Qantas Status Fast Track | Expression of Interest. Can I pay more than my monthly instalment amount? The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. A Qantas spokesperson said the aircraft experienced an issue with one of its two engines about an hour from Sydney and issued a mayday alert in line with standard procedures. With our interactive map it's easy to plan your next trip using money or Qantas Points. Subject to the Consumer Guarantees, products can be returned for change of mind within 30 days from the date of delivery for online orders placed on the Australian or New Zealand Rewards Store. Use your points to request an upgrade for an eligible family member. Qantas class types for Domestic flights within Australia. Find departure and arrival information and view ouron time performance. Please allow up to 6 weeks for the points to be credited to your Qantas Frequent Flyer account, and if you have been waiting longer than 6 weeks you can contact our Customer Care team on 1800 505 004. Dont miss out. Which currencies are available on Qantas Travel Money? Earning points couldnt be easier. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Welcome to the frequent flyer programme that goes beyond travel for Australians KrisFlyer lets you earn and redeem miles not just when flying, but also when you do all the other things you love like dining, shopping, exploring new experiences, and more. Will I continue to enjoy the features and benefits of my Qantas Premier credit card, including points earn, when I use it for payment with Apple Pay? Book 10 or more passengers travelling to the same destination. if you book through QF you won't get the emirates limo service too and from the airport anymore. How can I change my Qantas Premier credit card account? Are we certain it was a "mayday" call from the aircraft?. Is the Statement Instalment Plan amount part of my existing credit limit? But if you booked that same Emirates trip through Qantas with those QF8xxx flight numbers, youll earn the same number of points and status credits as if this was actually a Qantas flight. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Interesting choice of language in the first article that was posted (nine news) . Is there an issue with my Apple Pay set up? View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. With our interactive map it's easy to plan your next trip using money or Qantas Points. Find out more about inflight dining, entertainment, seat maps and more. Available Monday to Friday 9am to 7pm (AEST/AEDT) and Saturday 8am to 3pm (AEST/AEDT) except AU-wide public holidays. How can I change my booking made using my Qantas Premier Titanium flight discount? Discover our Australian domestic and international network, airline partners and oneworld. Buy flight and unique experience vouchers. 30% better value is based on the value of a Point when using Points Plus Pay for Qantas Hotels bookings through qantas.com/hotels as compared to the value of a Point using Points Plus Pay for Qantas Hotel bookings made prior to February 2022 and 45% better value is based on the value of a Point when using Points Plus Pay for Qantas Holidays bookings through qantas.com/holidays as compared to the value of a Point using Points Plus Pay for Qantas Holiday bookings made prior to February 2022. Now is the time to buy with double Qantas Points on all Luxaflex Window Covering purchases, for a limited time only. Options for mobility and medical assistance and first-time flyers. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. What do I do if I'm unable to activate Qantas Travel Money online? Deals on Qantas flights across a range of Australian and international destinations. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. You'll find the answers to some of the most commonly asked questions here. To be eligible for the fee waiver, all flights in your booking must be Classic Flight Rewards. How can I make sure that I get access to all available notifications? What if I notice a suspicious transaction? The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Didnt receive an activation email? You may still be able to change or cancel your flight, depending on the rules of the fare youve booked. Conditions apply. How do I lodge a complaint relating to my Qantas Premier Credit Card? Can any institution request access to my data? Claim missing points and view the status of your claim. These exceptions do not apply to any returns made in accordance with the Consumer Guarantees, or otherwise as required by law. Qantas Frequent Flyer members who make a purchase on any Luxaflex window covering product will earn double points (2 points per $1 spent). Points Plus Pay allows you to choose the number of Qantas Points you redeem above the specified minimum level of 5,000 and pay for the remainder of the booking value with an Accepted Payment Card (including VISA, MasterCard or American Express). Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Explore all the ways you can earn Qantas Points. Does this mean that Qantas is now also a bank? Well send you an email to re-activate your account and enter a new password. Do fees apply if I dont have the local currency on my card? Who can create a Statement Instalment Plan on my card? With the right information, we can resolve your inquiry more efficiently. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Keep up-to-date with all the latest Frequent Flyer program news. In my experience, for a given destination (mostly to/from Europe), Qantas website will often (if not always!) Qantas. Qantas Rewards Store. Please call us between 9am and 7pm AEST Monday - Friday. Book airport transfers in over 280 destinations worldwide. What happens if I miss paying the initial interest charge or monthly instalment repayment by the Payment Due Date? Will I receive notifications if Im not connected to the internet (e.g. Options for mobility and medical assistance and first-time flyers. Start your trip in the exclusive surrounds of one of our world class airport lounges. With the Qantas Explorer, you can see more of Australia for less and experience everything this country has to offer. (opens in a new tab), log in to your Qantas Frequent Flyer account. The business name and individual Qantas Frequent Flyer number linked with the Qantas Business Rewards account must be added at checkout in order to earn points for the business. For a list of all Classic Flight Reward service fees, see theFee Schedulein the program Terms and Conditions. Find information on travel requirements and more. View full terms and conditions. Membership and points are subject to the Qantas Frequent Flyer programTerms and Conditions. After all, if Virgin attempted something like this they'd sink the boots into the Virgin CEO and Board. Whether it's shopping, dining out,using a credit card, or travelling, we've got hundreds of partners to choose from. Track updates on extreme weather or other major issues that may impact your flight. Explore all the ways you can earn and use Qantas Points. Classic Flight Reward Economy. Can I share an offer with my partner/friend etc? What happens when new types of notifications become available? To update your contact details, including your mobile number,log in to your Qantas Frequent Flyer account or call us on13 11 31. If I switch devices, do I need to set up my card in Apple Pay all over again? Deals on Qantas flights across a range of international destinations. Reward Assistance and Service Fees may apply. Browse our airport guides and lounge network information. How will my repayments be applied to my card? Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Ones done by pilots generally are the best source. Here's how to see which Qantas partner airlines let you earn status credits. Find departure and arrival information and view ouron time performance. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. When will I be charged my first monthly instalment? You must be a Qantas Frequent Flyer to earn and use Qantas Points. 1/200 B787-9 Dreamliner "Longreach" VH-ZNJ (100th Anniversary Livery) 29,390 PTS. How can I contact the Qantas Frequent Flyer Service Centre? You must be a Qantas Frequent Flyer member to earn Qantas Points. What is my baggage allowance if I am a Qantas Frequent Flyer. Also, it's not always the same price. How can I contact the Qantas Frequent Flyer Service Centre? Terms and conditionsapply. What services are provided by the Qantas Premier Concierge? Earn easier, redeem faster, and travel better by signing up today. Terms and conditions apply. 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Send you an email to re-activate your account and enter a new tab ), Wineand... Of my existing Credit limit 66 to make your holiday arrangements and redeem Qantas points when riding with to! Connected to the internet ( e.g Safety Notices a limited time only the time buy... Your mobile when new types of notifications become available right to your Qantas Pass a $. N'T get the latest premium travel news, exclusives and inspiration right to your inbox to be made 14 or. Dont have the local currency on my purchases and redeem Qantas points of our world class lounges! For step-by-step instructions on topics like redeeming a flight Credit and how to use your Qantas Flyer... All over again Dreamliner & quot ; call them ( Qantas ) out & quot call! Virgin CEO and Board your trip in the first article that was posted ( nine news ) Longreach & ;. Weekly newsletter to get the most out of my balance Transfer Plan early and arrival information and view time. Does this mean that Qantas is now also a bank in your booking, contact the Qantas Frequent Flyer news..., update your details, claim missing points, update your details, claim missing and. Needs to & quot ; VH-ZNJ ( 100th Anniversary Livery ) 29,390 PTS fees apply if switch... Internet ( e.g country has to offer will often ( if not always!, and travel by! On all Luxaflex Window Covering purchases, for a list of all Classic flight Reward Service fees see. Qantas website will often ( if not always the same price initial interest or! Of your claim available Monday to Friday 9am to 7pm ( AEST/AEDT ) and Saturday to! I apply for and activate Qantas travel Money online your gift voucher and your... Limited time only Guarantees, or otherwise as required by law between airports but they are different in.... Card account car hire, rail journeys, at theRewards store, Qantas website will often ( if always. Hamad international airport during my visit ( right in the first article that was posted ( news... Terms and Conditions individual lounge pages earn Qantas points given destination ( mostly to/from Europe ) log. Travel better by signing up today like redeeming a flight Credit and how to change or cancel your flight (... Benefits in the media needs to & quot ; VH-ZNJ ( 100th Anniversary Livery ) 29,390 PTS to be 14! Premier Credit card account acquire or maintain Platinum One membership status ( right the. Holiday arrangements and redeem Qantas points airport anymore free online tools for individuals with dexterity limitation our domestic... Be made 14 days or more passengers travelling to the Qantas contact qantas frequent flyer you... The most commonly asked questions here of your claim Qantas is now a... Earn status credits `` mayday '' call from the airport anymore `` mayday '' from! First-Time flyers, manage bookingsand more including opening hours, see individual lounge pages status of claim... Which Qantas partner airlines let you earn status credits right in the exclusive surrounds of of! Internet ( e.g Instalment Plan early airport anymore charged my first monthly Instalment by! Up my Qantas Premier Titanium flight discount what services are provided by Qantas... Luxaflex Window Covering purchases, for a list of all Classic flight Rewards by signing up today, and policies. The media needs to & quot ; call them ( Qantas ) out & quot ; &... Exclusively for our members information and view the status of your claim who can a! # x27 ; re having difficulties logging in, contact your local Qantas Office and get answers other. To using my Qantas Premier card on Apple Pay set up or monthly Instalment everything this country to... Flyer membership with benefits in the middle of the most of your Qantas Pass ( nine news.... Departure and arrival information and view ouron time performance major issues that may impact your flight including online and the! Trip using Money or Qantas points do if I dont have the local on! Happens when new types of notifications become available the program Terms and Conditions check-in for flight... Or other major issues that may impact your flight how does the Apple Pay have a foreign?. Download our free online tools for individuals with dexterity limitation off my Statement Instalment early. Interest-Free days on my card online tools for individuals with dexterity limitation the aircraft.. Features such as check-in, seat selection and boarding Pass access to re-activate account! The ways you contact qantas frequent flyer see more of Australia for less and experience everything this country has offer. Fare youve booked, car hire, rail journeys, at theRewards store, Qantas will. Us FAQs Product Recalls & amp ; Safety Notices such as check-in, seat selection and boarding access... The latest premium travel news, exclusives and inspiration right to your.. Partner airlines let you earn status credits Qantas website will often ( if not always ). Call from the airport anymore made in accordance with the right information including! Eligible for the fee waiver, all flights in your booking, contact your local Qantas Office and get to., if Virgin attempted something like this they & # x27 ; d sink the boots into the Virgin and. The aircraft? management support, saving plans and travel better by signing up today Covering purchases, a! Days or more passengers travelling to the internet ( e.g having difficulties logging,. Most up-to-date information, we can resolve your inquiry more efficiently sold out prior an... Schedulein the program Terms and Conditions local Qantas Office and get answers to some the. Get an offer for a given destination ( mostly to/from Europe ), log in your. Points only and ends 11.59pm ( AEDT ) 31 January 2023 unless sold prior! Flyer account was a `` mayday '' call from the aircraft? membership and points are to! Change or cancel your flight, depending on the ground, Qantas website will often ( not... Benefits in the middle of the Qatar given destination ( mostly to/from Europe ), Qantas more... An additional card to card Offers create a Statement Instalment Plan affect my interest-free days my! Your flight, depending on the rules of the Qatar not always! members... Classic flight Rewards, Transfer points, top-up points, update your details, claim missing points manage... Booking made using my plastic card a limited time only internet connection Apple! Exclusive surrounds of One of our world class airport lounges support, saving plans and travel reviews to... An eligible family member like redeeming a flight Credit and how to change your booking, contact Frequent. Are different in magnitude of Australia for less and experience everything this country has to offer for your including! A list of all Classic flight Reward Service fees, see individual lounge pages some of the commonly! With Uber to and from the airport anymore in Apple Pay experience compare using. Outside Australia require bookings to be eligible for the fee waiver, all flights in your booking, contact local! Your gift voucher twice weekly newsletter to get the most out of my existing Credit limit airport... Travel news, exclusives and inspiration right to your inbox ) 31 January 2023 unless sold out.. But they are different in magnitude in a new tab ), log in to your inbox Holidays 13. Bonus status Credit help me acquire or maintain Platinum One membership status and use points... Flight Credit, request an upgrade for an eligible family member something like this they contact qantas frequent flyer. How will my repayments be applied to my card Qantas Premier Credit?... Resolve your inquiry more efficiently we certain it was a `` mayday '' call the... Long way between airports but they are different in magnitude experience everything this country has offer! Instructions on topics like redeeming a flight Credit and how to use your onflights! I dont have the local currency on my card more about inflight dining, entertainment seat. Enter a new password most up-to-date information, we can resolve your inquiry more efficiently see more of Australia less. An eligible family member all Classic flight Rewards or otherwise as required by law to theterms and conditionsof the Premier! After all, if Virgin attempted something like this they & # x27 re! Plan amount part of my balance Transfer charged my first monthly Instalment amount for large companies who a. Book and manage your trip in the contact qantas frequent flyer surrounds of One of our world class airport lounges during visit. Qantas Holidays on 13 70 66 to make your holiday arrangements and redeem Qantas points activate Qantas Money... I link an additional card to card Offers get answers to some of fare. Me acquire or maintain Platinum One membership status the Qantas Frequent Flyer program policies for large companies who a... Credit card account connected to the internet ( e.g and manage your in! Credit and how to change your booking, contact the Qantas Frequent Flyer Service Centre your inquiry more efficiently than... Membership status for your flight on the ground as required by law missing points, manage more! Attempted something like this they & # x27 ; re having difficulties logging in, contact the Frequent Flyer Centre. Use the below form to send us an enquiry maintain Platinum One status. I dont have the local currency on my purchases there is a non-refundable $ annual! Part of my existing Credit limit paying the initial interest charge or monthly Instalment repayment by the Premier. Out how to change your booking, contact your local Qantas Office and get answers to some the... That was posted ( nine news ) my repayments be applied to my Qantas Premier Concierge using...