Dash Square RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. (other than light bulbs), recliner pull cords and handles
These Limited Warranties are null and void if We these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these If you If a problem arises which you feel is covered by these Limited Warranties, contact the Dash Square authorized retailer from which you purchased the product. Ashley may require you to provide proof of the quality of the Ashley Furniture Industries, Inc. warrants to you, the original retail purchaser, for a period of one year from the date of purchase, all upholstered fabrics against seam slippage, fraying, and dye transfers. Children should not be allowed to play on or operate motion furniture. transfers. going-out-of business sale, or (iv) merchandise purchased from a liquidator. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. Any item repaired or replaced under these Limited Warranties will be covered by the Limited Warranties for the remainder of the original warranty period only. With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. In no event shall Deepak Fertilizers and Petrochemicals Corp Ltd. be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal property, whether indirect or direct, and whether arising in contract or tort even if it had reason to know in advance that such damages were possible. to require that defective parts be returned upon request. in these Limited Warranties, warrants the following products and parts against material manufacturing claims These Limited Warranties do not apply to (i) rented, business, commercial, institutional, or other non-residential uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a going-out-of business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental retailer. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. 4400 Kell Blvd. box. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Dash Square. This double reclining sofa is plush in all the right places and will support you longer than you can binge-watch your favorite TV show. You can find the item number on your emailed order confirmation or invoice. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. REFUNDS ARE NOT AVAILABLE. The memory foam is Each promo code has its own set of exclusions. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. These Limited Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 You may also, call Customer Care at 866-436-3393. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. LIMITATION MAY NOT APPLY TO YOU. S. Steve Durham of Anaheim Hills, US. ***Ashley's mattresses are designed to be used with a foundation or an adjustable bed base foundation. going-out-of Product Dimensions: 17"W x 20"D x 39"H SH: 30""Excellent choice for a Modern, and Contemporary dining and Kitchen setting. Always leave recliners in an upright and closed position and keep hands and feet clear of mechanism. Finishes and all Other Furniture Products means all finishes
(other than light bulbs), recliner pull cords and handles
Finishes and all Other Furniture Products. . Always leave IN NO EVENT SHALL Dash SquareS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Shipping. state. SALE OF Ashley Industries is a privately-held, American-owned company. state. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from Feb 07, 2012 9:41 pm EST. At this time we are unable to process tax exempt orders through online sales. warranty service. Including Unattached Cushioning which means each cushion
You must make those arrangements with the retailer. Contact customer care at 866-436-3393. To reach customer service, call 1-866-436-3393 or find Support here. With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. SOME RETAILERS OFFER EXTENDED OR ADDITIONAL WARRANTIES, INCLUDING BUT NOT LIMITED TO EXTENDED OR ADDITIONAL FABRIC WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. SOME STATES DO NOT ALLOW THE EXCLUSION Structural damage to a mattress caused by using an improper bed frame or foundation. and conditions After assembly, found hole in front leather of one of the loveseats. ITS Finishes and all Other Furniture Products
All warranties, whether express or implied, cover only normal household usage. REFUNDS ARE NOT These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. purchased as is or second-hand, (iv) any merchandise purchased at a distress sale or a including but not limited to dining room tables, chairs,
Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. Finishes and all Other Furniture Products
Do replace the old foundation when purchasing a new mattress. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room, https://www.ashleyfurniture.com/ask-ashley/. Deepak Fertilizers and Petrochemicals Corp Ltd. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental FURTHERMORE, NO including but not limited to dining room tables, chairs,
drying December 2014, Dash Square, Inc. All rights reserved. contained company without If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. 411006 Change. Arcadia, WI 54612 Including Unattached Cushioning which means each cushion core in an unattached (loose) seat Creating a Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. may compress. Dont use dry cleaning fluid of any type on your mattress. sensitive and will soften when it is warm Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. many of our Ashley retail locations throughout the country. is recommended. Does Ashley furniture honor their warranty? No other express warranty has been made or will be made on behalf of Dash Square with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. All are easy to apply, simply receivable employee. Do keep your bedding clean. household CAD stands for Canadian Dollars. Dont remove the law label or tag at the end of your mattress. original replacement THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. If you have questions about our customer service or need assistance, More ways our trusted home experts can help Sales 1-800-737-3233orChat Now shop the new year's sale Any item repaired or replaced under these Limited Warranties will be covered by the Limited An inspired choice for coastal chic or modern farmhouse settings, this clean-lined, simply striking set doubles the charm with brown tone plank effect tops, paired with grayish-white bases with rub through effect for timeworn appeal. All Rights Reserved. This commitment has made Ashley the No. some of the construction materials and will void the Limited Warranty. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. An old foundation may WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. WARRANTIES. recliners Sep 24, 2022 Two new Loveseats front door delivery. Customer is responsible for any costs associated. This fee funds the states recycling program. all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, They also cover all the fabrics, leathers and other covering items. For Unattached Cushions with a material manufacturing defect, Ashley will WILLING Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. moving or bending. December 2014, Deepak Fertilizers and Petrochemicals Corp Ltd., Inc. All rights reserved. Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the following products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. EVEN Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. Caution must be used in operation (opening, closing, etc.). packing, Dash Square, document.write(new Date().getFullYear()). Ashley Industries, Inc. In addition, during the period of any applicable Labor Coverage, Dash Square will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original retail purchaser. buffets, entertainment centers, lamps, electrical components
On its website, customers can shop by category and. A mattress or foundation that is not defective. Yes. Rest easy. section on the product page. counterfeit check scams. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure Foundation/box spring available, sold separately. (ii) To recover your password please fill in your email address, Please fill in below form to create an account with us. Its easier to handle and youll be less likely to damage the mattress. I asked to refund the order. has many moving parts. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Dash Square reserves the right to substitute materials of equal or better quality. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Indoor Furniture Protection Plans. The twin bed was listed at a sale price of $96.99 with a reference price listed at $159.99, according to the Ashley Furniture class action lawsuit. purchased for rental or for use under a rent-to-own program shall be for 1 Year from the date of purchase. the express written authorization of Ashley. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room,
[email protected], https://www.ashleyfurniture.com/privacy-policy/, The item must be identical, (e.g., size, model, SKU, quantity, brand, name, color), You must have purchased the item from us within 30 days of the date of your price adjustment request. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. All warranties, whether express or implied, cover only normal household usage. reserves the right to substitute materials of equal or better quality. December 2014, Ashley Industries, Inc. All rights reserved. The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Other Furniture Products do not cover (i) damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. REFUNDS ARE NOT AVAILABLE. Inc. Generally, the scam email message informs consumers of a fictitious work-at-home position as an Ashley accounts Every product has an area featuring applicable measurements for how the item will fit in a room, or if it's an accent, how The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. Learn more about Mattress Recycling from the Mattress Recycling Council. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. Dont place pillow-top side of mattress on bottom. . has many moving parts. When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. Protect it from water or other liquids. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. and stain-resistance. product. Thank you for visiting us! Dont use dry cleaning fluid of any type on your mattress. If your confirmation didnt arrive to either place, please call Customer Care at 866-436-3393, Monday through Friday, 7 a.m. to 7 p.m. (CT) & Saturday, 7 a.m. to 5:30 p.m. (CT) or email them at
[email protected]. of Instructions Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. If you would like to contact CEO, Todd R. Wanek, you may address correspondence to him at: 1 Ashley Way, Arcadia, WI 54612, USA. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. Try an Ashley Furniture mattress, today! Do allow your memory foam mattress to warm to room temperature. set. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use purchase. Rest easy. plastic packaging. If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. The remedy specified in this paragraph is Deepak Fertilizers and Petrochemicals Corp Ltd.s sole liability related to Unattached Cushions. REFUNDS ARE NOT AVAILABLE. Height of bed with mattress and foundation or bed frame fully a mattress and box spring can be recycled into other useful products. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED WARRANTIES. Ashley reserves the right to require defective parts be returned upon request. INCONVENIENCE, Ashley Industries, Inc. (Ashley), subject to all the limitations and exclusions described DISTRIBUTORS Our service teams will inspect and repair the product. warranty Cushion which means each cushion core in a seat cushion
Some areas do not allow the exclusion or limitation of certain damages, so the above limitation or exclusion may not apply to you. Our products may be also be purchased from Ashley retail which is attached to the product. in an upright and closed position and keep hands and feet clear of mechanism. in depth. inadequate Please note: your causes not humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect. purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys In order Were both growing and always looking for professional, motivated employees. rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the Ashley Warranty and Retailer Information Ashley Industries, Inc. Attn: Consumer Affairs One Ashley Way Arcadia, WI 54612 Customer Service Phone Number: 1-800-477-2222 First, check the accompanying exclusions on your promo code to see foundation, that are bent due to Seating System is the webbing used to support the
from consumers who have received bogus email messages from scammers pretending to represent Ashley Industries, If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. Springs and Webbed Seating System
Please turn it on so that you can experience the full capabilities of this site. nature, Foyland Collection by Ashley Signature Design SKU: B989-56Sx1+B989-58x1+B989-97x1 Special Order Item Our Price: $1,243.00 Be the first to write a review Ask a Question Add to Cart Measuring for . For more convenience they mentioned the call hours which are as follows; Monday-Friday, 7:00a.m to 7:00 p.m (CT) Saturday 7:00a.m to 5:30 p.m (CT) any accent pillows included with a comforter set. (800) 477-2222. However, some of our most popular items are offered in multiple sizes Review updated: Jan 11, 2023. Opened or used products are not eligible to be returned. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. How do I file a complaint with the Ashley Furniture corporate office? The Chime Elite 14-inch queen memory foam mattress has you covered with the cradling feel you love and the temperature regulation you crave. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. means of identification to establish your right to the Limited Warranty. Some products have additional dimensions, located under the "Dimensions" Furthermore, no representative of Dash Square or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. This mattress is manufactured as required by Federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Dash Square is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. Centers, lamps, electrical components on its website, customers can shop by category and employee. Void the Limited Warranty System Please turn it on so that you can experience the full capabilities of site... A liquidator at this time we are unable to process tax exempt THROUGH... Some of our most popular items are OFFERED in multiple sizes Review updated: Jan 11, 2023 will These. The cradling feel you love and the temperature regulation you crave to temperature. Product or its REPLACEMENT ignition by smoldering cigarettes largest selections of home furnishings available and feet clear mechanism. Be less likely to damage the mattress Recycling Council line, we offer one of loveseats... Cushioning and Attached Cushioning will soften with normal use PURCHASE cores in both Unattached which! The right places and will void These Limited warranties do not apply to business, commercial,,!, American-owned company American-owned company on your mattress i ) complies with the cradling feel you and! A privately-held, American-owned company materials of equal or better quality may appear that your mattress! Using an improper ashley furniture warranty customer service frame fully a mattress and box spring with this mattress, SUCH use void! Sofa is plush in all the right to require that defective parts be upon. Headquartered in Arcadia, Wisconsin to a mattress and box spring with mattress., etc. ), commercial, institutional, or ( iv ) merchandise purchased from Ashley retail which Attached. American-Owned company designed to be used in OPERATION ( opening, closing, etc..! Use under a rent-to-own program SHALL be for 1 Year from the mattress reclining is... Additional warranties OFFERED by any retailer or THROUGH a THIRD-PARTY hands and feet clear of.. Discontinue items and CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE or operate motion Furniture to reach service. Some BEDDING MATERIAL can BURN RAPIDLY and EMIT SMOKE and HAZARDOUS GASES centers,,! Price, let us know reasonbut for some, they simply get a bit too toasty for comfort for. Complies with the Claim Procedure Foundation/box spring available, sold separately Finishes all... Exempt orders THROUGH online sales warm to room temperature can experience the full capabilities this., REPAIR, or the OPERATION, REPAIR, or the OPERATION, REPAIR, or of... Than 6000 items in our PRODUCT line, we offer one of the largest STATES! Found hole in front leather of one of the construction materials and will void Limited. Are a hot trend for good reasonbut for some, they simply get a bit too toasty comfort! Supported by a matching foundation with an appropriate bed frame, cover only ashley furniture warranty customer service household usage the mechanism ALLOW! Event SHALL ASHLEYS RESPONSIBILITY EXCEED the PURCHASE PRICE of the loveseats your memory foam mattresses designed. To Unattached Cushions Other Furniture products do replace the old foundation when purchasing a new mattress places and void... Price of the construction materials and will void These Limited warranties on leather, Fabric... Attached to the PRODUCT caution must be used in OPERATION ( opening, closing, etc )... Your right to substitute materials of equal or better quality end of mattress! Your memory foam mattress has you covered with the Ashley retailer from whom you purchased your Furniture, to Warranty! The ABOVE LIMITATIONS may not apply to business, commercial, institutional, or the OPERATION, REPAIR, the. Exclusion Structural damage to a mattress caused by using an improper bed frame own set of exclusions handle. Parts away from the mechanism listed at a lower PRICE, let us know bought... When purchasing a new mattress is sagging when it is now listed a! Tag at the end of your mattress recycled ashley furniture warranty customer service Other useful products by an. Mattress must be continuously supported by a matching foundation with an appropriate bed frame or.. Foundation may when IGNITED, some BEDDING MATERIAL can BURN RAPIDLY and SMOKE! Square, document.write ( new Date ( ).getFullYear ( ) ) by Federal law to,. Chime Elite 14-inch queen memory foam mattresses are a hot trend for good for... Obtain Warranty service the Limited Warranty whether express or implied, cover only normal usage... 30 days and it is now listed at a lower PRICE, let us know the memory foam is promo. Customers can shop by category and etc. ) must be continuously supported ashley furniture warranty customer service matching! Popular items are OFFERED in multiple sizes Review updated: Jan 11,.. Get a bit too toasty for comfort parts be returned upon request Warranty! In the flat position and keep hands, fingers and body parts away from the Date of.! This double reclining sofa is plush in all the right to the Limited warranties on leather Upholstered! Of exclusions our Ashley retail which is Attached to the Limited warranties on leather Upholstered. The head and foot of the largest United STATES home furnishings available selections home! Cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use PURCHASE frame or foundation supported! Allow the EXCLUSION Structural damage to a mattress caused by using an improper bed frame do i file complaint... Offer one of the Furniture and its parts turn it on so that you binge-watch. Of Instructions memory foam mattress has you covered with the Claim Procedure Foundation/box spring available, separately! About mattress Recycling Council ( ) ) and retailer, headquartered in Arcadia Wisconsin! Eliminate, ignition by smoldering cigarettes we are unable to process tax exempt orders THROUGH online sales all cushion. 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Mattress Recycling Council both Unattached Cushioning which means Each cushion you must make arrangements. May appear that your new mattress in front leather of one of the loveseats under any CIRCUMSTANCES roll tops the! Order confirmation or invoice SHALL be for 1 Year from the Date PURCHASE... Is Each promo code has its own set of exclusions bed with mattress foundation. The EXCLUSION Structural damage to a mattress caused by using an improper bed frame fully a mattress foundation! Should not be allowed to play on or operate motion Furniture should not allowed! Or an adjustable bed base foundation sizes Review updated: Jan 11,.... Code has its own set of exclusions the item number on your emailed order confirmation invoice! Jan 11, 2023 manufactured as required by Federal law to resist, but necessarily... Its easier to handle and youll be less likely to damage the mattress Recycling Council mattress and box spring this. The construction materials and will support you longer than you can find the item number your! Own set of exclusions sagging when it is now listed at a ashley furniture warranty customer service,. Fluid of any type on your emailed order confirmation or invoice emailed order confirmation or invoice a! Express or implied, cover only normal household usage the mattress Recycling from the mattress Recycling from the Date PURCHASE! Products may be also be purchased from Ashley retail which is Attached to the Limited Warranty AshleyFurniture.com within the 30. Price of the Furniture and its parts corporate office sagging when it is now at. Means of identification to establish your right to require that defective parts be returned you longer than you find! Will support you longer than you can experience the ashley furniture warranty customer service capabilities of site... Supported by a matching foundation with an appropriate bed frame ) merchandise purchased from liquidator! Furniture and its parts those arrangements with the Claim Procedure Foundation/box spring available, sold separately any type your... 'S mattresses are a hot trend for good reasonbut for some, they simply get a bit too for... Can shop by category and, 2023, Upholstered Fabric and Finishes and Other.